At Sheild Banking, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights concerning your data. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information: When you interact with Sheild Banking, we may collect personal information that identifies you, such as your name, email address, phone number, mailing address, and other contact details. This information is typically collected when you open an account, subscribe to our services, or communicate with us.
b. Non-Personal Information: We may also collect non-personal information that does not directly identify you. This includes demographic data, browsing history, IP addresses, and information collected through cookies and similar technologies. This data helps us understand user behavior and improve our services.
c. Financial Information: To provide banking services, we may collect financial information, including account numbers, transaction history, credit card details, and other related data. This information is essential for processing transactions, managing accounts, and complying with legal and regulatory requirements.
2. How We Use Your Information
a. To Provide Services: Your personal and financial information is primarily used to offer banking services, process transactions, manage your accounts, and communicate with you regarding your activities with us.
b. To Improve Our Services: We may use non-personal information to analyze trends, track user movements, and gather demographic information. This helps us enhance our website, products, and services, making them more user-friendly and efficient.
c. To Communicate: We use your contact information to send important updates, newsletters, promotional offers, and service-related communications. You can opt out of promotional emails at any time by following the instructions in the email.
d. To Ensure Security: We employ various security measures to protect your personal and financial information. This includes using encryption, secure servers, and other technologies to prevent unauthorized access, data breaches, and fraud.
e. Legal Compliance: We may use or disclose your information to comply with legal obligations, such as responding to court orders, government requests, or other legal processes. We may also use your data to protect our rights, privacy, safety, or property, and that of our users or others.
3. Sharing Your Information
a. With Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These partners are contractually obligated to protect your information and use it only for the purposes we specify.
b. With Affiliates: Sheild Banking may share your information with our affiliates for marketing, administrative, or other purposes. Our affiliates are bound by similar privacy commitments and are required to safeguard your data.
c. In Business Transfers: If Sheild Banking undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your options regarding your data.
d. With Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other authorized entities if required by law or if we believe such action is necessary to comply with legal obligations or protect our interests.
4. Cookies and Tracking Technologies
a. What Are Cookies? Cookies are small text files placed on your device by websites you visit. They help us recognize your device, store preferences, and improve your browsing experience.
b. How We Use Cookies: We use cookies and similar technologies to enhance the functionality of our website, analyze traffic, and personalize content. Cookies also enable us to remember your preferences and login details for future visits.
c. Managing Cookies: You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our website and limit your ability to use certain features.
5. Your Rights
a. Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To do so, please contact us using the details provided below.
b. Data Portability: In certain circumstances, you may request that we transfer your personal information to another organization or provide it to you in a structured, commonly used, and machine-readable format.
c. Right to Erasure: You can request the deletion of your personal information in certain situations, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
d. Objecting to Processing: You have the right to object to the processing of your personal information for specific purposes, such as direct marketing. We will cease processing your data unless we have compelling legitimate grounds to continue.
6. Security of Your Information
Sheild Banking takes the security of your personal and financial information seriously. We implement a range of security measures, including encryption, firewalls, and secure access protocols, to protect your data from unauthorized access, alteration, or destruction.
7. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will revise the “Effective Date” at the top of this page and notify you as required by law.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.