If you have recently come across a charge named USCC IVR charge on a bank statement or any other place and you are wondering what does this mean? Where does this come from? Is it legitimate or a scam?

Many users find this charge confusing, especially if they’re unfamiliar with the term. In this detailed guide, we’ll break down what the USCC IVR Charge. We’ll also provide insights into similar charges from other carriers and tips for avoiding unexpected fees. We’ll also focus on the legitimacy of this charge.

Table of Contents

What Is the USCC IVR Charge?

USCC stands for United States Cellular Corporation, commonly known as U.S. Cellular—one of the major wireless service providers in the United States.IVR stands for automated phone system. It is basically automated phone systems that allow customers to interact with a company via voice commands or keypad inputs without speaking to a live representative.

Why Does This Charge Appear on Bank Statements?

USCC IVR Charge is basically related to services rendered through the U.S. Cellular’s interactive voice system. This may include a variety of services such as:

Checking your balance or plan through the automated system.

Some charges may be applied when you use automated menus when calling customer service.

Making a payment over the phone.

Charges may be applied when using IVR-based certain services such as directory assistance or call forwarding features.

Requesting account details using voice prompts.

Services like data add-ons, roaming features, or premium subscriptions can cause USCC IVR charges.

How Much USCC IVR Charges Cost?

USCC IVR charges typically cost a low fee ranging from 1$ to 5$ depending on the type of interaction. However, some users report higher amounts if multiple services were used or if a premium option was selected.

Comparing USCC IVR Charges to Other Carrier Fees

Many carriers impose similar fees under different names:

Carrier	IVR-Related Charge	Typical Cost
U.S. Cellular	USCC IVR Charge	$0.99 – $4.99
Verizon	Verizon IVR Service Fee	$1.99 – $5.99
AT&T	AT&T Automated Service Charge	$0.50 – $3.50
T-Mobile	T-Mobile IVR Access Fee	$0.99 – $2.99

Are USCC IVR Charges Legitimate or Scam?

USCC IVR charge is a legitimate charge if you use it for the above mentioned services knowingly. Review your recent activity with the company to differentiate between legitimate and fraudulent US Cellular charges. Legitimate charges, such as bill payments or pre-authorized transactions, often align with your known usage. Fraudulent US Cellular charges may appear unfamiliar or inconsistent with your typical service usage pattern.

However, some customers report unexpected charges due to:

Unauthorized subscriptions (e.g., accidental sign-ups via IVR prompts)
Misleading promotions (some services offer “free trials” that convert into paid subscriptions)
Carrier policies (some carriers charge for IVR-based customer support)

If you don’t recognize the charge or you have not used services provided by US Cellular, then it’s worth investigating further as it may indicate a scam or any fraudulent activity.

Legitimate vs. Scam IVR Charges

Feature	Legitimate IVR Charge	USCC IVR Scam Charge/Fraudulent charges
Service Description	Clearly listed (e.g., “Directory Assistance”)	Vague /Unclear(e.g., “Service Fee”)
User Consent	Opt-in required	No clear authorization
Frequency	One-time or expected	Recurring without notice

Steps to be taken for USCC IVR Scam charges:

You should take the following steps in case you encounter any USCC IVR Scam charges.

Check for any recent transactions or bill payments that match the charge.
Inquire about the specific charge that appears on your statement.
Reporting the unknown charge to your bank as your bank can provide additional information related to that charge and may temporarily freeze the account to save you from any possible fraudulent or Scam USCC IVR charges.
Monitor your bank and US Cellular accounts for any further unusual activity.
If the charge is confirmed as fraudulent or scam USCC Charges, work with your bank, contact US Cellular service for resolution, and possibly issue a new card.
Call 611 from your USCC phone or 1-888-944-9400 and request an immediate refund for unauthorized charges.
Block third-party billing to prevent future scams.
Ask for a supervisor if reps refuse to help.

How to Avoid USCC IVR Scam Charges in the Future:

You can stop USCC IVR charges by following the below mentioned steps.

Enable notifications and billing alerts for new charges
Use the US Cellular app as it allows users to manage every aspect related to their account—billing, payments, data usage, and more—without needing to call in. Using the app is usually free and can help you avoid IVR-related fees.
Pay online through US Cellular website to avoid any extra fee. It is a very secure way to avoid USCC IVR scam charges.
Avoid malware and phishing apps that may trigger these USCC IVR scam charges.
Use self-service options (app/website) to avoid IVR fees.

Conclusion:

USCC IVR charges are basically related to automated phone services. USCC IVR Charge is usually a small, legitimate fee applied by U.S. Cellular for using their automated voice response system. Most of the time they are legitimate but sometimes there can be USCC IVR scam charges. Using the mobile app, setting up AutoPay, and managing your account online, you can easily avoid these charges especially if you are trying to cut back on phone expenses.

FAQS:

How to Avoid USCC IVR Scam Charges?

USCC IVR scam charges can be avoided by carefully monitoring your bank statements, using their mobile app or website.

Does U.S. Cellular refund scam charges?

Typically yes, if reported promptly.

Are USCC IVR charges legitimate?

Yes. Most of the USCC IVR Charges are legitimate but sometimes these may be unauthorized.

USCC IVR Charge on bank statement